Citizens Advice Bureaux provide advice on and assistance with many employment problems a year. Some of these involve redundancies, company mergers and other changes that are inevitable in a dynamic economy.
But in the majority of cases the client is a worker who has been denied one or more of his or her statutory workplace rights by an employer.
It sometimes goes unnoticed and unrecognised that outstanding issues such as debts, unemployment, poor housing, workplace stress, bullying, poor service and lack of information contribute to problems with physical health.
Generalist advice work both at the bureau and at outreach services provides the necessary support and guidance that is vital to address these anxieties and concerns and in many instances provide peace of mind.