Open Door (Walk In) Service
By this we mean you simply turn up between certain hours and wait your turn.
A receptionist will make sure you are seen as soon as possible. We offer an "open door"
service at the following times;
Monday to Thursday
Winter Hours 9:30 - 15:30
Fridays 9:30 - 15:00
Summer Hours 8:30 - 13:30
Appointments not always necessary but recommended.
Letter Writing & Form Filling
This role reaches a wide range of people but those likely to face disadvantage are those with low incomes, households where no one has paid work and those where access to mainstream financial services is restricted.
Advises Young Lives
We try to work around a maximum time of 30 minutes for your interview.
In that time we will attempt to deal with all your enquiry. The adviser will deal with the most important issues within the time allowed and then ask you to come back for help with any additional matters. You may be offered an appointment for this purpose.