The Gibraltar CAB Service is...
- Confidential - We will not divulge any information you tell us to anyone else without your consent. We will ask for your name and address when you use our service. We will ask for your details in order to keep a record of what we have advised. This ensures our quality of advice is maintained and makes things easier if you need to return to discuss the same enquiry, as you may see different advisers at each stage.
- Impartial - Our service is open to everybody. We give advice in a non-judgmental way.
- Independent - We are not a government body or a government department. We are a registered charity.
- Free - You will not have to pay for the service we provide.
Since its inception GCAB has a proven ability to respond to new opportunities and challenges, creating an increasing range of innovative services. Our ability to both adapt and innovate has seen attracting a wide range of partners, strengthening the service and ensuring that provision meets our changing needs.
The Citizens Advice Service has always taken pride in its aspiration to be open to all. We recognize and take steps to address the many reasons why individuals or groups may be discriminated against or excluded, for example, race, ethnicity, disability, mental health, sexual orientation, age, religion, nationality and gender.
Our work objective means we are working to help improve the lives of more people and the communities in which they live.
The CAB service provides excellent value in return for the public funding it receives. It continues to make a significant contribution to individuals, as well as to the process of policy-making and service delivery. I feel its holistic approach and independence are values that should be cherished.
CAB makes a significant impact on both the lives of individuals and the community and will continue to play a pivotal role in the coming year.
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